careers

Open Positions:

POSITION TITLE:  Support and Implementation Representative


Summary:  Seeking an part/full time Support and Implementation Representative. Take advantage of a unique opportunity to join a fast-growing innovative startup at the ground floor.

The Support and Implementation Representative is responsible for interfacing with new and existing clients, standing up and supporting GIS and Pivot Point services and making sure that our clients are happy fans. We pride ourselves on being “partners” with our clients, and that starts with first-class support. 


Key Performance Objectives:

1. Tier 1 client support

2. Client implementation 

3. Update product documentation

4. Support development and test effort


Position Requirements:

1. Bachelor’s Degree or Associate’s Degree education in GIS, geography or any of the geosciences, engineering, computer science, or planning

2. Experience in GIS, assessing or another technical industry a plus 

3. Willingness to travel when required (primarily in Ohio and Michigan)

4. Accuracy of work, attention to detail and problem‐solving skills 

5. Ability to collaborate within a team environment 

6. Ability to work from home with limited direction


General Requirements:

1. Strong written and verbal communication skills

2. Strong GIS knowledge and understanding

3. Initiative, self-starter and have an enthusiastic outlook

4. Strong interest in mastering software and technology


Apply by sending email and resume to support@pivotpoint.us

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About Us

4235 Scioto Pkwy

Powell OH 43065

 (740) 938-4413 

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